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Patient Charter

Our Philosophy is to provide clinical excellence to all our patients in a caring, supporting atmosphere.

We support the holistic needs of our patients: clinical, psychological and emotional.

This approach to patient care is reflected in our Patient Charter.


Your care is provided in a clinically appropriate, safe and welcoming environment. We show courtesy and respect to patients and staff.


Your privacy is respected at all times.


We will provide you with the information you need to make an informed choice. We encourage you to ask questions. Should you require a second opinion, we will arrange one for you.


We will explain the benefits and risks of each treatment option.


No treatment will be carried out without your complete consent.


We value your feedback. We are committed to improving our service and seek feedback from all our patients.

Help us help you by providing complete and accurate information about your medical condition.

Let us know if you don’t understand any aspect of your treatment.

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